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Terms of service

Terms and Conditions

Effective date — November 1, 2026

Introduction

These Terms and Conditions apply when you use the Alpier Jewelers website or place an order through our online store. “Alpier Jewelers,” “we,” “us,” and “our” refer to the business operating the store. Alpier Jewelers is the seller, and Shopify provides the e-commerce platform.

Our Privacy Policy explains how we handle personal information. Our Return and Refund Policy and Shipping Policy provide the full details for returns and delivery.

Product Descriptions and Pricing

Our product listings describe the materials, gemstones, measurements, and options available for each piece, where applicable. Lighting and screen settings can affect how colors and finishes appear in photos. Please check your size, length, and other selections before placing an order.

Prices and promotions may change. If a pricing error or stock issue affects your order, we’ll contact you. If we cancel an item after collecting payment, we’ll refund the amount paid for that item.

Orders and Payment

After you place an order, we’ll email you an acknowledgment. Please review the items, selections, and shipping address. Orders are subject to product availability and payment verification.

By placing an order, you authorize payment using your selected payment method for the total shown at checkout. Available financing options include Synchrony financing, Affirm, and Shop Pay Installments, subject to eligibility, approval, and the provider’s terms. Review the payment schedule and any applicable rates or fees before accepting a financing offer.

Order Changes and Cancellations

If you need to change or cancel an in-stock order, contact us as soon as possible with your order number. Whether we can make the change depends on the order’s status.

Once an order ships, see our Return and Refund Policy for your options.

Custom Jewelry

Review the design, materials, measurements, and personalization details before approving your custom order.

Custom orders cannot be canceled once production begins. Custom-made pieces are final sale and are ineligible for standard returns, refunds, or exchanges, subject to applicable consumer rights.

Shipping and Returns

Standard shipping within the United States is free. Our Shipping Policy lists processing times, international rates, and expedited options.

Eligible in-stock items have a 14-calendar-day return window from confirmed delivery. A 15% restocking fee applies to standard refunds on in-stock purchases. Original shipping fees are non-refundable for standard returns. See our Return and Refund Policy for eligibility and instructions.

Customer Accounts and Website Use

If you create an account, keep your login details secure and your contact information current. You may use the website to browse, shop, and contact us. Fraud, impersonation, unauthorized access, and interference with the website’s operation are prohibited.

Copyright, Trademarks, and Reviews

The Alpier Jewelers name, logo, product images, and website content belong to Alpier Jewelers or their respective rights holders. Reuse of protected content requires permission unless otherwise permitted by law.

If you submit a review, share your honest experience and only include content you have permission to share. You give us permission to display your review on our store. We may remove spam, unlawful content, or content that exposes someone else’s private information.

Applicable Law and Updates

These terms are governed by Nevada law, subject to any mandatory consumer protections that apply to your purchase. If any provision is unenforceable, the remaining provisions continue to apply.

We may update these terms by posting a revised version with a new effective date.

Contact

Alpier Jewelers
4300 Meadows Lane K1
Las Vegas, Nevada 89107, United States

Email —  support@alpierjewelers.com
Phone —  +1 (209) 518-5158
Website —  www.alpierjewelers.com