Shipping policy
Shipping Policy
Effective date — November 1, 2026
Order Processing
In-stock orders usually ship within 2–5 business days. Some orders may require an additional 2–3 business days of processing before shipment.
Custom orders typically take 2–3 weeks to complete before shipping.
Processing and production times are separate from carrier transit times. The shipping estimates below begin after your order ships.
Shipping Options and Rates
- Standard Shipping within the USA — Free, with an estimated transit time of 4–5 business days.
- Expedited Shipping — $15.99–$20.99, with an estimated transit time of 3–4 business days.
- Canada and Other Supported International Destinations — $49.99, with an estimated transit time of 3–4 business days.
Overnight and Two-Day Shipping Upgrades
Call us to request either of the following upgrades.
- Standard Overnight — $29.99–$54.99.
- 2 Business Day Economy — $24.99–$39.99.
After placing your order, call +1 (209) 518-5158 or email support@alpierjewelers.com with your order number.
We’ll confirm availability and the exact upgrade charge. Order processing and custom production times still apply.
Shipping Delays
Delivery times are estimates and may be affected by carrier delays, weather, customs processing, or other circumstances beyond our control.
If we can’t ship within the promised timeframe, we’ll contact you about the delay and explain your options, including cancellation and a refund where required by law.
Address Changes and Delivery Issues
Please check your shipping address before placing an order. If you spot an error or your package is missing, delayed, or damaged, contact support@alpierjewelers.com with your order number so we can review it.
Returns and Shipping Charges
Original shipping fees, including international shipping charges and expedited upgrades, are non-refundable for standard returns.
For return eligibility and applicable fees, see our Return and Refund Policy.
Contact
Alpier Jewelers
4300 Meadows Lane K1
Las Vegas, Nevada 89107, United States
Email — support@alpierjewelers.com
Phone — +1 (209) 518-5158