Our Commitment to Your Privacy

At Alpier Jewelers, we understand that when you shop for fine jewelry, you're not just looking for exquisite pieces; you're also looking for a trusted partner. Your privacy and the security of your personal information are paramount to us. This Privacy Policy outlines how we collect, use, protect, and handle your Personal Information when you visit our website www.alpierjewelers.com (the "Site"), and interact with our services.

We are committed to maintaining the highest standards of integrity and transparency. We want you to feel completely confident and secure when choosing Alpier Jewelers, knowing that your data will always be treated with the utmost care and respect. We will never infringe on your data or share it with third parties for their marketing purposes.

Information We Collect

We collect various types of information to provide and improve our services to you.

1. Personal Information You Provide:

• Contact Information: When you make a purchase, create an account, subscribe to our newsletter, or contact us, we may collect your name, email address, mailing address, and phone number.
• Payment Information: When you make a purchase, we collect payment details such as credit card numbers and billing addresses. Please note that we use secure, third-party payment processors (e.g., Stripe, PayPal) to handle all transactions directly. We do not store your full credit card details on our servers.
• Account Information: If you create an account, we store your username and password (encrypted) to facilitate future purchases and order tracking.
• Communications: Records of your correspondence with us, such as emails or chat messages.

2. Information Collected Automatically:

• Usage Data: We may collect information on how the Site is accessed and used ("Usage Data"). This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track the activity on our Site and hold certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

How We Use Your Information

Alpier Jewelers uses the collected data for various purposes:

• To provide and maintain our Site and services.
• To process your orders and manage your purchases.
• To manage your account and provide you with customer support.
• To notify you about changes to our services.
• To allow you to participate in interactive features of our Site when you choose to do so.
• To improve our Site and services, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
• To monitor the usage of our Site.
• To detect, prevent, and address technical issues.
• To send you marketing and promotional communications, but only if you have explicitly opted in to receive them. You can opt-out at any time.

How We Protect Your Information

The security of your data is incredibly important to us. We implement a variety of security measures to maintain the safety of your Personal Information when you place an order or enter, submit, or access your personal information.

• Encryption: All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers' database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
• Data Storage: We store your personal data on secure servers. While no method of transmission over the Internet or method of electronic storage is 100% secure, we strive to use commercially acceptable means to protect your Personal Information.
• Access Control: Access to your personal information is restricted to a limited number of personnel who have special access rights and are bound by confidentiality agreements.

Sharing Your Information

Alpier Jewelers respects your privacy. We do not sell, trade, or otherwise transfer your Personal Information to outside parties for their marketing or promotional purposes.

However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. These include:

• Payment Processors: To facilitate secure transactions.
• Shipping Carriers: To deliver your orders.
• Service Providers: Companies that provide services on our behalf, such as website hosting, data analysis, and customer service.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, our practices, or your dealings with our Site, please contact us:

• By email: support@alpierjewelers.com
• By visiting this page on our website: www.alpierjewelers.com/contact